Grove Arcade COVID-19 Safety Policies & Guidelines

As we begin to re-emerge from the COVID-19 crisis, Grove Arcade’s mission is to assist Asheville in staying vigilant about health and safety while simultaneously creating an environment for local businesses’ success. We plan to do this with the highest attention to tenant and visitor relations and in conjunction with a rapidly growing body of expert knowledge specific to the current environment.

The building will observe the CDC social distancing guidelines. Please practice and promote the CDC preventative measures throughout the entire building. This includes wearing a face mask while in Grove Arcade, including our common areas, business premises, elevators and bathrooms. 

Building personnel wear appropriate protective gear such as masks and will practice social distancing.
Property management offices observe social distancing guidelines as well. We ask that you call or email our staff rather than visit personally. We want to hear from you and hope to resume in-person visits as soon as safely possible. 

Certain retail businesses are allowed to open at 50% capacity and will be required to direct customers to stand 6 feet apart, perform frequent cleanings, provide hand sanitizer when available and screen employees for symptoms.
Gatherings of 10 or more are still generally prohibited.
View NC’s latest COVID-19 guidelines here. If you have any questions about our policy, you can find our contact information below:

1 Page Avenue – Suite 270 – Asheville, North Carolina 28801
Telephone: 828.394.6688
Fax 828.707.9429 

Signage is installed reminding everyone to wash hands frequently and to maintain social-distancing.
Janitorial staff gives special attention to disinfecting common area surfaces and increase cleaning frequency of high touch/traffic areas. Each business have different surfaces and objects that may be frequently touched by multiple people.

Appropriately, you may also want to disinfect these surfaces and objects.
In consideration of distancing guidelines, elevator passengers are limited to 2 persons at a time. Please await the next elevator or consider the stairs if that is an option. 

Subject to availability, we provide hand sanitizer at key common area locations throughout the building. 

We have requested that security continue to assist with package delivery when available and utilize gloves. 

During the recent building closure, we took the opportunity to service many HVAC units including the changing of filters and cleaning of duct grills. We will continue to service HVAC filters in accordance with the regularly scheduled maintenance.

Thank you again for your patience and cooperation during this time. Please know, we will share additional information as it is made available to us. Thank you for supporting Grove Arcade and local businesses, and we extend the same support to the residents and visitors of Asheville. #AshevilleStrong

Questions about our policies or any other information?